For GPs, allied health & care coordinators

A clear, scope-safe referral pathway.

A conservative, outcome-measured physiotherapy service for persistent pain, deconditioning, balance and falls risk, and stress-related physical tension, with clear referral discipline and scope-safe communication.

Refer OnlineDownload Referral PDFLawyers & insurer case managers →

We triage each referral promptly and screen within scope. Clinical reporting, including assessment summaries and progress updates, is typically returned within two business days of each key stage. Reporting time is not appointment time.

Suitable concerns.

We welcome referrals where conservative, physiotherapy-led care is appropriate.

  • ✓Persistent or recurring musculoskeletal pain
  • ✓Reduced mobility, deconditioning and reduced function
  • ✓Balance concerns and falls risk in older adults
  • ✓Stress-related physical tension and movement guarding
  • ✓Post-injury or post-surgical movement rehabilitation
  • ✓Patients who would benefit from breath, pacing and confidence work

When to direct elsewhere.

⚠Please direct to a GP, emergency department or call 000 for red-flag or urgent presentations, including suspected fracture, acute or progressive neurological signs, chest pain, signs of infection or systemic illness, unexplained weight loss, or any acute medical emergency.

GC Integrative provides physiotherapy within professional scope. We are not a substitute for medical assessment, psychology, psychiatry or emergency care. Where a presentation falls outside physiotherapy scope, we screen, communicate, and refer appropriately.

01

We make contact

We triage the referral and contact the patient to arrange an initial assessment.

02

Assessment

A whole-person assessment with goals, baseline measures and a safety screen.

03

Plan & care

An evidence-informed plan combining movement, strength and regulation.

04

We report back

A summary and progress updates to you, with escalation where appropriate.

Our physiotherapy model — the GC Health Model — integrates movement rehabilitation with breath regulation and pain neuroscience, structured across six stages from assessment to independent maintenance. Patients are referred into a named, evidence-informed framework, not a generic session schedule.

What referrers receive

✓
Assessment summaryFindings & goals
✓
Relevant outcome measuresBaseline & re-assessment
✓
Progress notesWhere appropriate
✓
Discharge / maintenance planHome & flare-up plan
✓
Escalation recommendationsReferral back where needed
✓
Responsive communicationTypically within 2 business days

Lawyers & insurer case managers

CTP and WorkCover clients who need physiotherapy at home.

For clients with a CTP or WorkCover claim who find travelling difficult after a motor-vehicle or workplace injury. Enquiries from the North Gold Coast, Brisbane and Brisbane North are considered case by case, with capacity confirmed for each address before acceptance.

  1. Download the Insurance Claim Referral Form (one A4 page, fillable).
  2. Complete the client details: name, date of birth, phone, address, accident date, claim type, insurer and claim number.
  3. Attach the relevant medical certificate.
  4. Email the form and attachments to info@gcintegrative.com.au with appropriate client consent.
  5. We reply, usually within 24 hours, to confirm availability for the address and the next step.

Please attach the relevant medical certificate.

For CTP referrals, please include the CTP Medical Certificate.

Download Insurance Claim Referral Form (PDF)About CTP & WorkCover home physiotherapy

You receive an assessment summary with a functional baseline, a treatment plan that explains the rationale for care, progress reports at agreed intervals, and appropriate written or verbal communication with the client, lawyer and case manager, with the client's consent. Funding arrangements are confirmed before treatment; acceptance of a referral does not guarantee insurer approval, funding or any clinical outcome.

The generic referral PDF and the online form above remain available for GPs, allied health and care coordinators.

Common questions

Referrer FAQ

How quickly do you triage referrals?
We triage referrals promptly and contact the patient to arrange an initial assessment. Progress updates are typically returned to the referrer within two business days of each key stage.
What funding pathways do you accept?
We accept referrals from clients using private funding, Support at Home, CHSP, NDIS, facility arrangements, and insurer, WorkCover or CTP pathways. Please indicate the funding pathway on the referral form where known.
What outcome measures do you use?
We conduct a whole-person assessment that establishes baseline outcome measures and goals. Relevant outcome data is included in the assessment summary and progress updates returned to the referrer.
How do you communicate progress back to referrers?
Referrers receive an assessment summary with findings and goals, relevant outcome measures at baseline and re-assessment, progress notes where appropriate, a discharge or maintenance plan, and escalation recommendations where needed — typically within two business days.
Can you see NDIS or Home Care Package clients?
Yes. We work with clients on NDIS, Support at Home, CHSP and Home Care Package arrangements. Please select the relevant funding pathway on the referral form so we can triage appropriately.
Do you accept referrals from lawyers or insurer case managers for CTP or WorkCover clients?
Yes, where capacity allows. Lawyers and insurer case managers can download the Insurance Claim Referral Form, attach the relevant medical certificate (for CTP referrals, the CTP Medical Certificate) and email it to info@gcintegrative.com.au with appropriate client consent. We usually reply within 24 hours to confirm availability for the address. Funding arrangements are confirmed before treatment, and acceptance does not guarantee insurer approval, funding or any clinical outcome.
What clinical model will my patient be referred into?
GC Integrative uses the GC Health Model — a physiotherapy-led framework integrating movement rehabilitation, breath regulation and pain neuroscience across six stages from assessment to independent maintenance. Care is delivered within AHPRA physiotherapy scope of practice.
Referrer
Patient
GC Integrative is a private physiotherapy service. Care is delivered by an AHPRA-registered physiotherapist within physiotherapy scope of practice. No specific outcome is guaranteed.

Please do not include sensitive identifiers beyond what is necessary. Information is handled in line with our Privacy Policy and health-information privacy obligations.

Referral received. Thank you. We’ll triage and contact the patient, and keep you updated. For urgent matters please contact the patient’s GP or emergency services.