Personal injury · CTP & WorkCover

Physiotherapy at home after an injury.

Home physiotherapy for people with CTP or WorkCover claims who find travelling difficult after a motor-vehicle or workplace injury. Clear documentation and communication.

Patient Form — Request a Free Phone Consultation For Lawyers & Referrers — Download Referral PDF

Unsure what to do after a motor vehicle or workplace injury? Complete our patient form to request a free 5–10 minute phone consultation with GC Integrative. We’ll discuss your needs and possible next steps.

Free 5–10 minute introductory call after completing the form. 繁體中文表格

Or call (07) 5230 8968. We will contact you to arrange a suitable time.

If you are the injured person, or their family

Recovery is harder when getting to a clinic is not realistic. Home physiotherapy brings the assessment, treatment and rehabilitation plan to you.

  • A CTP claim after a motor-vehicle accident, whether as a driver, passenger, rider or pedestrian
  • A WorkCover claim after a workplace injury
  • Difficulty travelling because of pain, mobility, driving restrictions or fatigue
  • A wish for one physiotherapist who explains the plan and keeps everyone informed

Tell us your suburb, your claim type and who is coordinating the claim. We confirm capacity for your address and the funding arrangements before treatment begins.

Free 5–10 minute introductory call after completing the form.

Patient Form — Request a Free Phone Consultation

If you are a lawyer or insurer case manager

Accurate documentation, a clear treatment rationale and appropriate communication with the client, the lawyer and the case manager.

  1. Download the Insurance Claim Referral Form (one A4 page, fillable).
  2. Complete the client details: name, date of birth, phone, address, accident date, claim type, insurer and claim number.
  3. Attach the relevant medical certificate (see note below).
  4. Email the form and attachments to info@gcintegrative.com.au with appropriate client consent.
  5. We reply to confirm availability for the address and the next step.

Please attach the relevant medical certificate.

For CTP referrals, please include the CTP Medical Certificate.

Download Insurance Claim Referral Form (PDF)Use the online referral form
Where we consider home visits. North Gold Coast, Brisbane and Brisbane North enquiries are considered case by case. Capacity is checked for each address before a referral is accepted, and some addresses may not be serviceable. Toowoomba is not currently served. After-hours visits by arrangement.

What treatment at home involves.

The same physiotherapy discipline as clinic care, delivered where the client is, and documented so everyone involved can follow the reasoning.

01

Assessment

History, functional baseline, safety screen and the goals that matter to the client’s daily life and work.

02

Plan with rationale

A written plan that explains why each part of treatment is proposed and how progress will be measured.

03

Home rehabilitation

Graded movement, strength and function work in the home, adjusted as capacity returns.

04

Reports and review

Progress reports at agreed intervals, then a discharge or maintenance plan when goals are met.

Clinical reporting to referrers is typically returned within two business days of each key stage, in line with our referral pathway.

Who pays.

CTP (motor-vehicle) claims are charged at our standard rates and invoiced against the claim. For an accepted WorkCover Queensland claim we invoice WorkCover directly under their table of costs. Approved treatment carries no out-of-pocket cost to you.

WorkCover appointments are scheduled at 45 minutes for the initial assessment and 30 minutes for subsequent consultations. Where a longer program is clinically indicated, we seek insurer approval first.

If a claim is pending or declined, we will tell you before treatment starts and agree how the service is funded.

WorkCover Qld fee schedule →

Scope and boundaries. GC Integrative provides physiotherapy within AHPRA scope of practice. Funding arrangements are confirmed before treatment. Accepting a referral does not guarantee insurer approval, funding or any clinical outcome, and we do not provide advice about claims. For urgent or worsening symptoms, contact a GP or call 000.

Common questions.

Do you treat people with CTP or WorkCover claims at home?
Yes, where capacity allows. GC Integrative provides physiotherapist-led home rehabilitation for people with CTP or WorkCover claims who find travelling to a clinic difficult after an injury. Each address is confirmed for capacity before a referral is accepted.
Which areas do you consider for personal injury home visits?
Enquiries from the North Gold Coast, Brisbane and Brisbane North are considered case by case. Capacity is checked for each address before acceptance, and some addresses may not be serviceable. Toowoomba is not currently served.
Is treatment guaranteed to be approved or funded by the insurer?
No. Funding arrangements are confirmed before treatment begins. Accepting a referral does not guarantee insurer approval, funding or any clinical outcome, and GC Integrative does not provide advice about claims.
How quickly do you reply to a personal injury enquiry?
We will contact you to discuss your enquiry and arrange a suitable time. Submitting the form does not book an appointment. Treatment timing depends on capacity and on the funding arrangements being confirmed.
What documentation do lawyers and case managers receive?
With the client's consent, GC Integrative provides an initial assessment summary with a functional baseline, a treatment plan that explains the rationale for care, progress reports at agreed intervals, and appropriate written or verbal communication with the client, their lawyer and the insurer case manager. Clinical reporting to referrers is typically returned within two business days of each key stage.
How does a lawyer or case manager refer a client?
Download the Insurance Claim Referral Form, complete the fillable fields, attach the relevant medical certificate (for CTP referrals, the CTP Medical Certificate), and email the form to info@gcintegrative.com.au with appropriate client consent. Referrers can also use the online referral form on the For Referrers page.
Do I need an accepted claim or a lawyer before filling in the form?
No. You can request an introductory call if you are unsure about the next step. Select “Not sure” where needed. The form does not decide your eligibility or submit a claim.
Is the phone consultation free?
The introductory 5–10 minute phone consultation is free after you complete the form. There is no obligation to purchase treatment or use a suggested lawyer. Any further services and fees are discussed separately.
What happens after I complete the form?
We receive your enquiry and contact you to arrange the call. We discuss your needs and possible next steps. A lawyer introduction is optional and requires separate permission before information is shared.
Can I complete the form in another language?
Use the language selector for the languages currently available. You can separately tell us your preferred spoken language and whether you need an interpreter. We confirm call arrangements with you.

常見問題（繁體中文）

填寫表格前，我需要先有已獲接受的理賠或先委任律師嗎？
不需要。即使你不確定下一步該怎麼做，也可以申請初步電話諮詢。有需要時請選擇「不確定」。這份表格不會判定你的資格，也不會為你提出理賠。
電話諮詢是免費的嗎？
完成表格後，5–10 分鐘的初步電話諮詢是免費的。你沒有義務購買治療，或使用我們建議的律師。任何後續服務及費用都會另行說明。
我完成表格之後會怎樣？
我們收到你的查詢後，會聯絡你安排通話。通話中我們會了解你的需要，並討論可能的下一步。律師轉介屬選擇性，在分享你的資料前會另行徵求你的同意。
我可以用其他語言填寫表格嗎？
請使用語言選擇器，查看目前提供的語言。你也可以另外告訴我們你偏好的通話語言，以及是否需要口譯。我們會與你確認通話安排。

Let’s discuss your next step.

Complete the patient form to request a free 5–10 minute introductory phone consultation. Lawyers and case managers can use the referral form.

Patient Form — Request a Free Phone ConsultationFor Lawyers & Referrers — Download Referral PDF

Phone (07) 5230 8968 · Email info@gcintegrative.com.au

For Referrers

GPs, allied health, care coordinators and the online referral form.

Our Service Area

Usual North Gold Coast corridor, extended zones and how to check an address.