Trust & transparency
Privacy, Terms &
Clear, honest information about how GC Integrative handles your privacy, the terms that apply when you use this website, and the boundaries of the general information we share. This page is general in nature and is not personal health or legal advice.
Clinical Disclaimer
The information on this website is general in nature and provided for education only. It is not personal health advice and is not a substitute for individual assessment, diagnosis or treatment by a registered health practitioner. You should not rely on this website to diagnose or treat any health condition.
Physiotherapy services are provided by AHPRA-registered physiotherapist(s) within their professional scope of practice. GC Integrative does not provide medical, psychological or psychiatric treatment, and does not replace your GP, medical specialist, psychologist, psychiatrist or emergency services. Where appropriate, we will refer you to those services.
No outcomes are guaranteed and individual results vary from person to person. We make no cure, miracle or guaranteed-result claims. Always seek the advice of a qualified health practitioner with any questions you may have regarding a medical or health condition.
Privacy Policy
GC Integrative is committed to protecting your privacy. We handle personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The entity responsible for managing personal information collected through this website and our practice is GC Integrative Physiotherapy & Wellness.
What we collect
We collect personal information that you choose to provide, which may include:
• Contact details such as your name, phone number and email address.
• Enquiry or referral details, including the reason for your enquiry and any referrer information.
• Relevant health information that you provide so we can assess and support your care.
How we use it
We use your information to respond to your enquiry, to provide and coordinate your care, and to communicate with you about your appointments and treatment. We only use your information for the purposes for which it was collected, or for closely related purposes you would reasonably expect.
Health information
Health information is collected and stored with care and treated as sensitive information. We share health information with your GP, your referrer or your wider care team only where it is appropriate to do so and, where required, with your consent.
Storage & security
We take reasonable steps to protect the personal and health information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes secure handling and storage of records, and limiting access to authorised people only.
Disclosure
We do not sell personal information. We disclose personal information only as needed to provide your care, to people you have authorised, or as required or permitted by law.
Cookies & analytics
This website may use basic analytics to understand how the site is used and to improve the experience. You can control or disable cookies through your browser settings; some features of the site may not work as intended if cookies are disabled.
Access & correction
You may request access to the personal information we hold about you, and you may ask us to correct it if it is inaccurate, out of date or incomplete. We will respond to your request within a reasonable period.
Contact
If you have any questions about your privacy, or wish to make a request or a complaint, please contact us at info@gcintegrative.com.au. Our responsible entity and postal contact is GC Integrative Physiotherapy & Wellness, North Gold Coast, Queensland, Australia.
We retain personal and health information for as long as required to provide care and to meet our legal obligations. Health records are generally retained for a minimum of seven (7) years from the date of last service or, for a person who was a minor at the time, until they reach 25 years of age, consistent with Australian health-records requirements.
Personal information is stored on systems located in Australia. We do not routinely disclose your personal information to recipients outside Australia. Where a third-party service provider we use stores data overseas, we take reasonable steps to ensure it is handled in a way consistent with the Australian Privacy Principles.
If you are not satisfied with how we have handled your personal information, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Website Terms of Use
Acceptance of terms
By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use the site.
Content
The content on this website is general information only and is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the extent permitted by law. We may update or change content at any time without notice.
Intellectual property
The GC Integrative name, logo, text, images and other content are owned by the operating entity (GC Integrative Physiotherapy & Wellness) or its licensors, and are protected by law. You may not reproduce, distribute or use this content without our prior written permission.
External links
This website may contain links to third-party websites provided for your convenience. We do not control and are not responsible for the content, accuracy or practices of any third-party site, and a link does not imply endorsement.
Limitation of liability
To the extent permitted by law, GC Integrative and the operating entity are not liable for any loss or damage arising from your use of, or reliance on, this website or its content. Nothing in these terms excludes any rights or guarantees you have that cannot lawfully be excluded under the Australian Consumer Law.
Changes
We may update these terms from time to time. The current version published on this page applies to your use of the site.
Governing law
These terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.
Last updated: 8 June 2026.